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ISSN: 1529-2959

About eRetailNews
eRetailNews provides analysis and insights for the eRetail industry. The company also provides a range online and offline business services to corporate clients such as newsletter publishing and website design. eRetailNews also provides a variety of online services through group websites:
RetailTekWeb provides a comprehensive list of retail technology.
Best of eRetail is on an online mall of the best retailers on the Internet
Corporate Research Services
eRetail Research, part of eRetailNews, provides a range of services to corporate clients. These services include eRetail Scorecard, a website strategy report, and eRetail+, a customer website design service for smaller retailers. In addition, we offer third party research reports.
Main Website Sections
Services: Research reports and website development services including eRetail Scorecard and eRetail+
Features: Original articles and analysis about the eRetail industry updated each month. (Plus Free newsletter).
Top Sites: A listing of some of the best eRetail sites on the web.
RetailTekWeb: Leading Retail technology @ RetailTekWeb.com
Commerce Cubed: Develop a Commerce Cubed strategy for customer retention.
The WOW Factor! Creating outstanding customer service.
Featuring books on eCommerce and Internet Retailing.

The eRetail Report
eRetail Reports cover a variety of subjects, such as:
Technology strategies of leading retailers
Examples of successful online and multi-channel retailer strategies.
Internet retail design strategies
Going beyond the sale – what does it take to attract new customers and keep them? Examining successful design strategies.
Retail technology
How do leading retailers support their burgeoning Internet sites? What technology do they use to develop and maintain their on-line stores? What technologies are available for new eRetailers? What are the leading technology vendors doing to support eRetail?
Retail logistics technology – moving products to consumers
Looking behind the scenes to see how to develop effective retail logistics and the associated technology.
Marketing Technology
From portals to banner ads to direct mail, marketing is getting more sophisticated on the Web.
Past reports have included coverage of:
	Fulfillment: Fulfillment options and how differing fulfillment strategies impact customer service.
	Customer Retention: What leading eRetailers are doing to keep customers coming back. How technology can help customer retention. Developing a Commerce-Cubed strategy.
	Merchandising Solutions: Examining eRetailing merchandising systems and what they offer Internet retailers.
	International eRetailing: International online retailing strategies.
	Retail BtoB Portals: Will retail BtoB exchanges change the face of retailing?
	Data Warehousing: How data warehousing and Customer Relationship Management are used to deliver personalized shopping experiences.
	Rich Media: How eRetailers are leveraging rich media to deliver enhanced shopping experiences and generate new sales.
	CRM: Is CRM and a Customer Centric Architecture the key to success online?
	eMail Marketing: Bringing customers back using personalized direct marketing.
	Wish Lists: Customer retention strategies.
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About eRetailNews

Corporate Research Services

Main Website Sections

The eRetail Report