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Contents:

• How eRetailers can use email marketing to bring customers back after the holidays
  • Holiday profiling and segmentation
  • Solutions - eMail Marketing Roundup
    • Annuncio
    • Boldfish
    • Digital Impact
    • e-Dialog
    • FloNetwork 
    • Message Media 
    • Netcentives 
    • Responsys.com 
    • YesMail
    • 24/7 Media
• Outsource your email marketing
• Top Tips for developing an email marketing strategy
• Top Tips for designing email marketing campaigns 
• Amazon.com delivers  on Christmas Day, but at what cost to the customer's nerves?
• Market Trends 2001
• New Sites and Site News