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Amazon.com Selects Daksh.com as Its Preferred Customer Care Service Provider in India |
| Amazon.com has selected Daksh.com to provide Web-based customer
service from India. This latest move by Amazon.com aims to leverage India's high-quality
and cost-effective customer care professionals.
"As Amazon.com continues to attract new customers from all over the world, it is important that we have trained staff ready to respond to a customer's inquiry, no matter what time of day or night,'' said Bill Price, vice president for Global Customer Service at Amazon.com. "Daksh.com's passion for customer delight and commitment to efficient high-quality customer care matches our own. We believe this relationship will bring in tremendous benefits to Amazon.com customers by enabling us to continue to provide excellent customer service, regardless of what time it may be in their particular part of the world.'' He added that Amazon.com would work closely with Daksh.com to ensure a seamless experience for the Amazon.com customer. The parties also intend for Amazon.com to become a shareholder of Daksh.com. Voice Your Opinion!
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Updated: 17 Feb 2006 .
