| As Internet purchasing continues to grow, credit
and debit cards will continue to be the payment vehicle of choice in
consumer purchases, despite growth in person-to-person payment options,
according to a recent Meridien
Research Online Fraud report. The study shows that there have been
significant reductions in fraud rates due to better than expected usage
rates, improved solutions, and more awareness of the threat of card fraud
to Internet merchant profitability. Meridien Research, based in Newton,
Massachusetts, sees the projections for online credit card payments to
grow to $310 billion by 2005.
“Card fraud on the Web is declining because companies that empower
and participate in the transaction process have created solutions that
work well,” said Jeanne Capachin, an analyst with Meridien Research. “E-merchants
have also gotten wiser in understanding how to apply these new
technologies into their transaction process, and take advantage of the
pioneering fraud prevention mechanisms that have emerged in the past few
years. With wider adoption, we could eventually see online fraud rates
consistent with those of telephone-initiated transactions.”
Planet Payment, a global leader in providing multi-currency Internet
payment solutions, is one such pioneering company that has created an
innovative approach to tackling Internet fraud. Through its Planet Payment
Assured ServiceSM, Planet Payment securely completes a transaction for the
merchant and provides cardholder protection if the customer does not get
what it pays for.
“In any online transaction, both the merchant and the customer must
have confidence in the transaction process - that goods will be delivered
and payment will be received as promised,” says Philip Beck, CEO of
Planet Payment. “We recognized over a year ago that this type of
assurance would be a valuable service, and we have made it an integral
part of our product offering. Since the customer feels confident shopping
with Planet Payment, the merchants sell more goods. Everyone wins with
Planet Payment Assured.”
Other payment solution providers charge fees for fraud protection
services, but this service is included as part of Planet Payment’s core
service to merchants at no additional charge. “Unlike some companies
that have tried to imitate Planet Payment Assured, there is no cost to
either the merchant or the customer,” says Mr. Beck.
Planet Payment Assured is just one of the many service offerings of
Planet Payment that help create a safe and secure environment for
E-businesses. Through the Planet Payment Gateway, Planet Payment merchants
are also protected by eFalcon™, one of the most powerful and intelligent
fraud detection and risk management services available to online
merchants. Utilizing a powerful combination of patented profiling
technology, neural networks and rules, Planet Payment e-merchants using
eFalcon can accurately uncover fraud patterns in real-time. It is the only
solution that provides strategy management and customer service tools to
help merchants save legitimate transactions that appear risky, as well as
set policies for accepting and rejecting transactions.
“Our payment solutions are backed with leading fraud prevention and
security features that make it easier for cardholders to buy goods online,”
concludes Mr. Beck. “Planet Payment is committed to helping provide our
merchants and customers with a level of ease and comfort that facilitate
and promote online transactions, and we believe Planet Payment Assured is
yet another facet of our product offering that will increase the amount of
business conducted online.”
Source: PlanetPayment
01/30/01
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