"It amazes me how frequently I receive comments from people telling me how much they appreciated my note."
A quick hand-written personal note can take less than two minutes to complete and can have a lasting impact on the recipient. Hardly anything else has as much impact as sending personal notes. A hand-written personal note shows you care enough about the recipient to take the time out of your schedule to write them a note. Tip: Hand write the envelope too! Personal notes can be for any reason; Thanks for your help today! It was good talking with you today! I was just thinking of you! I stopped by today to say Hi but you were out. It was a pleasure to meet you last night! I'm looking forward to working with you! Thank you for your trust in me! I appreciate having you as a client! Sorry I haven't called in a while. I saw your photo in the paper. Thanks for the referral!
Be generous with your notes and set yourself a daily target! If you aim to send out three a day and only send two one day, then send four the next! Don't let writing notes be a chore ... have fun with them and you'll enjoy them more. TIP: Don't ask your assistant to write your notes for you (although you can have him address the envelopes). | 
